FAQs

There are a couple of options here. We offer over 40 mounts for the mini sight range and 10 for the SIS. If you wish to have your slide cut for the best integration then we suggest you find a reputable gun smith and use our interface drawings for the relaxant sight. The SIS is not able to be fitted to the slide of a pistol.
We recommend you watch our video guide: Lens Cleaning Guide
On average the sights take less than 14 days to arrive after order placement if shipped internationally. You will receive a tracking number once the item is shipped.
1MOA, 4MOA, 8MOA, 65/1MOA and the Multi reticule in the SIS which can be a 1MOA, 65/1MOA, 8 MOA & 65/8MOA.
The sight uses a light reader to adjust brightness automatically to best match your surroundings. If the sight sees an average day and night cycle it should last approximately 2 years on all 1, 4 & 8 MOA mini sights and 1 year in 65/1MOA mini sight and the SIS due to the larger number of LEDs.
CR2032. We have noticed a dimensional difference between certain manufacturers of these batteries and we include stickers to take up any tolerance variation.
Please visit our warranty page to report the issue to us and understand the return the process.
All of our products are designed to be weather proof and will withstand rain but for a more robust waterproof sight the RMSw and SIS are our leading products in this area.
Yes. The design of the SMS and subsequent models was first tested and brought to market in 1997 and we have years of experience making sights that withstand daily use on a slide.
All Shield Sights are proudly made in the United Kingdom.
We suggest that you use a small drop of Loctite 243 on all mounting screws, this include the screws that hold any mount to the firearms and of course the sight to the mount.
Some products offered for sale are subject to license or Home Office Authority. A copy of the customer’s appropriate license or specific authority must be provided prior to goods being sold. If goods are being exported, Shield, where appropriate, will apply for the necessary license from the UK competent authority. In support of this, customers must provide appropriate import and trading licensing paperwork for their country to enable Shield to make the application. An End User Undertaking [EUU] in the format acceptable to the UK issuing authority must also be provided.
No, unfortunately not. We have a unique footprint, but because our footprint is the smallest we are able to make adapter plates to fit slide or mounts prepared for other red dots. You will find these adapter plates here.
With all Loctite it is suggested to warm the screw where possible so that you can loosen the hold the Loctite has on the screw. Due to the small size of the screws it can be easy to strip the heads, so great care should be taken to ensure a good purchase when locating the allen wrench in the screw head.
The shim is required if you find that there is not enough travel on the elevation when trying to zero. Normally there isn't enough travel down so you would place the thick part of the shim at the rear of the sight and tip the sight down. You will then likely need to use the shorter of the screws to mount it down.
Oops, we can only guess that you adjusted he elevation screw whilst the sight was off the gun or mount. Unfortunately, you will need to get the sight and parts back to Shield for them to rebuild the sight for you. Please follow the warranty process to do this.

Still having problems? Contact us via our warranty form.

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